![]() One of the reasons we chose this hotel (besides being a Hilton Honors Member), was that breakfast was included. I finally looked in the dishwasher & there were all the dishes (DIRTY). Once in our room I went to get a glass but couldn't find one. The person checking us in left the front desk while checking us in & then was gone for almost 20 minutes with no explanation. Upon arrival we had to wait for over 40 minutes & we were the only ones waiting to check in. You can do better than this chain in Erie.… A family with 3 kids was placed across from us and the kids ran and screamed up and down the hall for over 30 minutes. Consider locating families with children on the same floor so they can entertain each other by running up/down the hall using it a playground. Has the pandemic made Hilton cut laundry costs by washing the sheets but not ironing them? Perception is not always reality but I think the wrinkled sheets gave a very negative impression of the Hilton chain. The bed sheets/pillowcases were so wrinkled I wondered if they were actually changed after the last guest. The 'free' internet is the slowest I've ever used among any major hotel chain. I find it amazing that he did not know which rooms were ready for that day. He came back 10 minutes later with an arm load of bed linens, said he had an emergency and proceeded to give me my room card. He came back a few minutes later, wrote down 5 room numbers on paper and left again. The clerk went to the elevators, said he needed to check the rooms. I was the only person at the counter and asked for a top floor room. My check-in process took over 25 minutes. I realize that the COVID-19 pandemic has forced hotels to change their operations to stay solvent while attracting customers. Barcelo Bavaro Palace All Inclusive Resort.Hotels near Penn State Erie, The Behrend College.Hotels near Northwest Regional Technology.Hotels near Lake Erie College of Osteopathic Medicine.Hotels near Fortis Institute - Erie, PA.Hotels near Great Lakes Institute Of Technology.Hotels near Erie Institute of Technology.Hotels near Luminary Distlling, Eatery, Fuhrman's Cider.Hotels near Splash Lagoon Indoor Water Park Resort.Home2 Suites by Hilton Erie, PA Features.Hotels near Home2 Suites by Hilton Erie, PA.
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